If you decide that you're not satisfied with your purchase, we want to help. Below, you'll find the information you need to complete a successful return of your purchase.
THE RETURN PROCESS
To start your return process, get in touch with us right away and we will set you up with everything you need for the return. We will only process return requests within 48 hours of you receiving the goods after this time a request for return will not be considered. A return authorization will be processed at the full discretion of The Studio Warehouse with not all requests accepted.
The returned item will be inspected after arriving at our warehouse. Once we've determined it is in as-new condition, our team will process your return and issue a refund for the product only. Please note that depending on your card issuer's policy, it may take up to 10 business days for your refund to appear on your credit statement.
AS NEW CONDITION
We are only able to accept returned product in as-new condition. Products with scratches, stains, damages, drilling, or other modifications cannot be returned.
RETURN IN ORIGINAL PACKAGING
We love our furniture, and we want you to too. When we ship our products, we pack them very carefully to avoid shipping damage. Items for return must be returned in its original packaging. Failure to do so will void your return and may result in repacking charges.
Once your return has been inspected we will refund the product purchase price less the return shipping fee and a 25% restocking charge.
CUSTOM ORDERS AND ADDITIONAL SERVICES
Please note that custom and special orders and additional service fees paid are non-refundable. This includes fees paid for shipping, in-room delivery, for assembly service, and for delivery and returns beyond our standard shipping zones.
FINAL OR CLEARANCE SALE ITEMS
Any item marked as "Final or Clearance Sale" at the time of transaction is not covered by our return policy.